Frequently asked questions about Membership Renewal
Q. If I join CAOT after October 1st would the membership fee be pro-rated?
A. CAOT does not offer pro-rated membership or insurance.
Q. I cannot recall my login and/or password
A. If you do not recall your login you will need to contact CAOT to obtain this information. If you recall your login, but not your password, you can use our automated password retrieval system to have a new password sent to you. Please keep in mind that for the automated password retrieval system to function you will need to enter the email address that we have on file for you. If the automated password retrieval system does not work, please contact the Membership Department to have them re-set your password.
Q. I am going on maternity leave (or leave of absence) for part of the 2012/2013 membership year. What should my membership status be? Do I still need insurance coverage?
A. CAOT determines membership status based on the number of hours worked from October 1st to September 30th. If you will not practice at all, renew as Non-Practising; if you will work less than 800 hours during this time span, renew as Part-Time. If you are unable to determine the number of hours you will work it is recommended that you renew as non-practising and upgrade your status prior to resuming work. For individuals on maternity/parental leave who will not work for six or more consecutive months of the membership year, CAOT has arranged for a discount of 50% on whichever option of insurance you choose.
IMPORTANT! Even if you are not practising, it is important to renew your insurance as liability insurance works on a claims made basis. This means that coverage must be in place when a claim is made, regardless of when the incident occurred.
Q. Do I need to send a copy of my insurance certificate to my regulatory authority?
A. CAOT will provide you with two copies of your insurance certificate. If your provincial regulatory authority requires a copy of your malpractice insurance certificate it is your responsibility to send it to them.
Q. What if I misplace my insurance certificate? Is there a charge for a replacement?
A. Once your renewal has been processed CAOT will send, by regular mail, a package containing your receipt, your membership card, and two copies of your insurance certificate (if insurance was purchased). Should you misplace any of these documents and request copies from CAOT, a service charge will apply ($20.00 for insurance certificates and $17.00 for duplicate receipts/membership cards).
Q. I need to renew my provincial registration but am unable to locate my insurance certificate number. How can I access this information?
A. Your insurance certificate number can be found by accessing your CAOT profile. If you are unable to access your profile, please contact the Membership Department and they will provide you with the information you require.
Q. I do not work directly with patients (i.e. teaching or in administration). Is my status Non-Practicing?
A. No. If your employment is related in any way to occupational therapy, your status is Part-Time or Full-Time, depending on the number of hours you work. Non-Practicing status is reserved for members who are not employed, employed in a position wholly unrelated to occupational therapy or are working outside Canada.
Q. I will no longer be working in occupational therapy and would like to request a refund of the membership fees I have paid for the current year.
A. In accordance with CAOT By-Laws membership fees are non-refundable.
If you have further questions, please contact CAOT membership services.
