Canadian Association of Occupational Therapists

Complaint Handling Procedures

Any issues or complaints can be directed to the respective division manager or head.

Membership services and Customer Service: Chief Operating Officer 

Continuing professional education, practice issues: Director of Professional Practice

Advocacy: Executive Director

Professional affairs, national certification examination: Executive Director

For further resolution of complaints or privacy concerns Executive Director

If you would prefer to call or write, please refer to our contact information page.

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