Membership FAQs

A: Please login to the My Account page. You will then be required to login using your CAOT credentials. Not sure of your credentials? Please  contact CAOT . If you see the , you are eligible to renew now. If you do not see it, it is not time to renew. 

You may also  complete a renewal form and return it to us by email, fax or post at your convenience.

*Please note - Membership renewal will open online 30 days before your membership expires. You will receive an email letting you know when it is time to renew and you will see a "Renew now" button on your 'My account' page. 

  

A: Each category of membership or associate membership with CAOT has specific requirements that must be met. Please see our  Membership Categories page for a detailed description of each. If you are still unsure about which category you are eligible for, please do not hesitate to  contact us and we will respond to your query within two business days.   

A: Yes, you are eligible to join CAOT as an Individual Associate, and may purchase professional liability insurance with the signature of your supervising occupational therapist. Please see the   Individual Associate membership for more information.    

A: Each membership and associate membership offers great value for the price, and allows you access to a wide range of  benefits and services. The prices are listed in the  Membership Categories descriptions.

A: If you are a current member, you may complete the  Membership Change/ Upgrade form to add insurance to your package. If you are not currently a member with CAOT, please visit our  membership categories page to choose your category and  register or  renew. 

A: Your request will be processed as soon as possible – usually within 2 business days or sooner. Receipts and any applicable Membership Cards and/or Professional Liability Insurance certificates will be issued electronically shortly after your payment is processed. Once you receive your automated renewal confirmation email, you can access your official documents online, through the ”My Profile” menu on your “My Account” page. If you have purchased Professional Liability Insurance, your Canada-wide coverage is active as of the date your form was received in our office.   

A: CAOT has a number of partners who offer discounts on services to CAOT Members.

• Home and Auto Insurance

• Extended Health and Life Insurance

• Wellness Benefits, including Goodlife discounts  

• CAOT Exclusives

A: CAOT memberships run for 12 consecutive months from the date of registration/renewal. Therefore you will need to renew your membership and insurance prior to your annual renewal date. You will receive email communications from us when your membership is nearing your annual renewal date.

A: Yes, you may upgrade your membership status (for example from non-practicing to practicing full or part time) or add one of our insurance packages to your CAOT membership at any time by completing the  Membership Change/ Upgrade form.

A: As of the 2014-2015 membership year, Professional Liability Insurance certificates, Official Receipts, and Membership Cards have been issued electronically to the preferred email address entered on your profile. Members can also access insurance certificates, official receipts and invoices right through their “ My Account” or home page in 'My Membership'. If you need assistance accessing your documents, please contact  membership@caot.ca.

A: You may use the Forgot your password?  Click here to restore it under the login. If your account has been locked out due to numerous failed attempts at logging in, you will need to  contact us to unlock your account.

Your username is generally your CAOT member ID number, but if you are not sure feel free to contact us to check.

A: Yes. Your Professional Liability Insurance coverage needs to be maintained even when you are not practicing, because it works on a claims-made and reported basis. This means that you need to have insurance coverage at the time a claim is made, not at the time the incident may have occurred.

If you are retiring, we recommend extending the reporting period of your policy to cover you for the years following your retirement. Please contact BMS at 1-855-318-6024 to discuss this option.

A: Potentially. CAOT defines practicing as providing direct service, education, consultation, research or administration in any field of health, education, community and/or social service.

A: No. In accordance with CAOT By-Laws member and associate dues are non-refundable.

A: For more in-depth information about an insurance policy purchased through CAOT, or if you have a claim brought against you, please contact BMS at 1-855-318-6024.

A: In order to update your surname in our records, please send us a copy of one piece of government-issued identification or the name-change/marriage certificate by post, email or fax. Please also include your CAOT member ID number and your previous surname so that we may locate your file in our records.